:root{font-family:Inter,Segoe UI,Arial,sans-serif;color:#18283c;background:#f4f7fb;font-synthesis:none;--navy:#10263e;--blue:#245be0;--muted:#607087;--line:#dce3ed;--green:#126e57;--radius:16px}*{box-sizing:border-box}body{margin:0;font-size:16px;line-height:1.55}button,input,select,textarea{font:inherit}button,a,input,select,textarea{touch-action:manipulation}button,a{ -webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}a{color:var(--blue)}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #ec9809;outline-offset:3px}.skip{position:fixed;left:12px;top:-80px;z-index:50;background:white;padding:12px}.skip:focus{top:12px}.shell{display:grid;grid-template-columns:246px 1fr;min-height:100vh}.sidebar{background:var(--navy);color:#d3deeb;padding:30px 22px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{font-size:24px;font-weight:750;letter-spacing:-1px;color:inherit;text-decoration:none;display:flex;align-items:center;gap:10px}.brand-mark{background:#3671f5;color:#fff;display:grid;place-items:center;width:36px;height:36px;border-radius:11px;font-size:24px;letter-spacing:0}.brand small{font-size:12px;letter-spacing:1px}.sidebar .caption{font-size:12px;letter-spacing:1.5px;text-transform:uppercase;margin:40px 12px 10px;color:#9eafc4}.nav{display:flex;flex-direction:column;gap:6px}.nav button{border:0;border-radius:9px;background:transparent;color:#c3d1e3;text-align:left;padding:13px 14px;display:flex;gap:12px;align-items:center}.nav button.active,.nav button:hover{background:#203b59;color:white}.nav .symbol{width:22px;text-align:center;font-size:18px}.sidebar-footer{margin-top:auto;padding-top:30px}.environment{border:1px solid #36516c;border-radius:12px;padding:15px;font-size:13px;color:#c3d1e3}.environment strong{display:block;color:white;margin-bottom:4px}.user-block{margin-top:20px;display:flex;gap:10px;align-items:center}.avatar{width:42px;height:42px;display:grid;place-items:center;flex:none;border-radius:50%;background:#e5edff;color:#2b56a9;font-size:14px;font-weight:700}.avatar.teal{background:#d9f1ea;color:#116249}.user-block small{display:block;font-size:12px;color:#b4c5d9}.workspace{min-width:0}.topbar{height:80px;background:white;border-bottom:1px solid var(--line);padding:0 40px;display:flex;justify-content:space-between;align-items:center;gap:16px}.breadcrumb{color:var(--muted);font-size:14px}.top-actions{display:flex;align-items:center;gap:12px}.top-actions select{max-width:205px;padding:8px;font-size:14px}.pill{font-size:12px;font-weight:650;border-radius:6px;padding:5px 9px;background:#edf2fa;color:#496482;white-space:nowrap}.pill.demo{background:#fff2d5;color:#7f5408}.content{max-width:1450px;margin:auto;padding:38px 40px 60px}.page-heading{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:28px}.eyebrow{text-transform:uppercase;letter-spacing:1.7px;font-size:12px;font-weight:700;color:var(--blue);margin:0 0 7px}h1{font-size:32px;letter-spacing:-1px;line-height:1.2;margin:0 0 8px}h2{font-size:21px;line-height:1.3;margin:0 0 18px;letter-spacing:-.4px}h3{font-size:17px;margin:0 0 7px}p{margin:0 0 14px}.muted{color:var(--muted)}.small{font-size:14px}.tiny{font-size:12px}.button{border:1px solid var(--line);background:white;color:#213b58;border-radius:8px;padding:10px 16px;font-weight:600;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-size:14px;min-height:43px}.button:hover{background:#f1f5fb}.button.primary{background:var(--blue);color:white;border-color:var(--blue)}.button.primary:hover{background:#164ac5}.button.danger{background:#fff1ef;color:#a12b24;border-color:#efc7c5}.button.ghost{background:transparent;border-color:transparent}.button.light{color:#fff;background:#ffffff14;border-color:#ffffff40}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:30px}.stat{background:white;border:1px solid var(--line);border-radius:12px;padding:20px 22px}.stat-label{font-size:14px;color:var(--muted)}.stat-value{font-size:31px;letter-spacing:-1px;font-weight:700;margin:7px 0}.stat-foot{font-size:12px;color:#5b708a}.grid-main{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:24px}.panel{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:24px;margin-bottom:22px}.panel.flush{padding:0;overflow:hidden}.panel-head{padding:22px 24px 16px;display:flex;align-items:center;justify-content:space-between;gap:16px}.panel-head h2{margin:0}.filters{display:flex;gap:8px;flex-wrap:wrap;padding:0 24px 18px;border-bottom:1px solid var(--line)}.filter{border:0;background:transparent;padding:8px 12px;color:var(--muted);border-radius:7px;font-size:14px}.filter.active{background:#eaf0ff;color:#1b51cd;font-weight:600}.ticket-row{display:grid;grid-template-columns:44px minmax(0,1fr) auto;gap:15px;align-items:center;width:100%;text-align:left;border:0;border-bottom:1px solid #e9edf3;background:white;padding:23px 24px;color:inherit}.ticket-row:last-child{border-bottom:0}.ticket-row:hover{background:#f7f9fd}.category-icon{width:43px;height:43px;border-radius:10px;display:grid;place-items:center;background:#edf2ff;color:#4165b6;font-size:22px}.ticket-title{font-weight:650;margin:4px 0;font-size:16px}.meta{font-size:12px;color:var(--muted);display:flex;flex-wrap:wrap;gap:9px}.row-end{text-align:right}.badge{display:inline-block;border-radius:6px;padding:4px 9px;font-size:12px;font-weight:650;background:#edf2f8;color:#4a607b}.badge.waiting,.badge.selected{background:#edf1ff;color:#3b57af}.badge.active{background:#e6f5ef;color:#16674f}.badge.disputed{background:#ffebe8;color:#a13b2b}.badge.resolved,.badge.closed{background:#e4f3ed;color:#186954}.badge.waiting-client,.badge.waiting-operator{background:#fff1d7;color:#805b16}.guide-card{padding:23px;border-radius:16px;background:#17375a;color:#e1eaf5;margin-bottom:22px}.guide-card p{font-size:14px;color:#c2d1e4}.guide-card h2{color:white}.steps{counter-reset:step}.step{display:flex;gap:13px;align-items:flex-start;margin:21px 0}.step-no{border:1px solid #496789;width:28px;height:28px;border-radius:50%;display:grid;place-items:center;font-size:13px;flex:none}.step strong{font-size:14px}.step p{font-size:12px;margin:3px 0}.trust-item{font-size:14px;display:flex;gap:10px;margin:16px 0;color:#4a617b}.trust-item span:first-child{color:var(--green)}.empty{text-align:center;padding:40px 25px;color:var(--muted)}.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:20px}.toolbar input{flex:1;min-width:180px}.split{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:24px}.detail-intro{border-bottom:1px solid var(--line);padding-bottom:18px;margin-bottom:20px}.description{white-space:pre-wrap;overflow-wrap:anywhere}.info-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin:20px 0}.info-grid dt{font-size:12px;color:var(--muted)}.info-grid dd{margin:3px 0;font-size:14px;font-weight:600}.offer-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.offer-card{border:1px solid var(--line);border-radius:13px;padding:22px;display:flex;flex-direction:column;align-items:stretch}.operator-head{display:flex;gap:12px;align-items:center;margin-bottom:16px}.offer-card p{font-size:14px}.price{font-size:29px;font-weight:750;letter-spacing:-1px}.price small{font-size:13px;font-weight:400;letter-spacing:0;color:var(--muted)}.offer-bottom{margin-top:auto;padding-top:16px;border-top:1px solid var(--line)}.offer-card .button{width:100%;margin-top:15px}.chips{display:flex;gap:5px;flex-wrap:wrap;margin:12px 0}.chip{font-size:12px;padding:3px 7px;background:#eff4fa;color:#4a6583;border-radius:5px}.notice{padding:14px 17px;border-radius:9px;background:#edf3ff;color:#294f91;font-size:14px;margin-bottom:20px}.notice.warning{background:#fff3db;color:#775517}.notice.success{background:#e7f5ee;color:#1a6148}.actions-stack{display:flex;flex-direction:column;gap:10px}.money-line{display:flex;justify-content:space-between;gap:12px;font-size:14px;margin:13px 0}.money-line.total{font-size:18px;font-weight:700;border-top:1px solid var(--line);padding-top:15px}.progress{height:8px;background:#e8edf6;border-radius:5px;overflow:hidden;margin:12px 0}.progress span{display:block;height:100%;background:var(--blue)}.message{padding:16px 0;border-bottom:1px solid #edf0f5;overflow-wrap:anywhere}.message.internal{padding:16px;background:#fff8e8;border:1px solid #f1e2bf;border-radius:9px;margin:12px 0}.message-head{display:flex;gap:12px;justify-content:space-between;font-size:13px;margin-bottom:8px}.message p{font-size:14px;white-space:pre-wrap}.message-compose{margin-top:20px}label{display:block;font-size:14px;font-weight:600;margin-bottom:6px}input,textarea,select{width:100%;padding:11px 12px;border:1px solid #cbd5e2;border-radius:8px;color:#1f334b;background:#fff}textarea{min-height:105px;resize:vertical}input[type=checkbox]{width:18px;height:18px;accent-color:var(--blue)}.field{margin-bottom:17px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}.check{display:flex;gap:10px;align-items:flex-start;font-weight:400;font-size:14px}.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:24px}.error{color:#a12b24;background:#fff0ee;padding:12px;border-radius:8px;font-size:14px;margin:12px 0}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:14px;text-align:left}th{font-size:12px;color:var(--muted);font-weight:600;background:#f8fafd}th,td{padding:13px 15px;border-bottom:1px solid var(--line);vertical-align:top}td code{font-size:12px}.table-wrap .badge{white-space:nowrap}dialog{border:0;border-radius:18px;width:min(650px,calc(100% - 28px));padding:30px;max-height:90vh;overflow:auto;box-shadow:0 20px 100px #13283c50}dialog::backdrop{background:#10263e80;backdrop-filter:blur(3px)}.dialog-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.dialog-head h2{margin:0}.dialog-head button{border:0;background:#eff3f8;border-radius:50%;width:34px;height:34px;font-size:21px}.full-width{grid-column:1/-1}#toast{position:fixed;bottom:24px;right:24px;background:#183852;color:white;border-radius:10px;padding:14px 22px;box-shadow:0 4px 20px #0002;z-index:100;max-width:calc(100% - 40px);display:none}#toast.visible{display:block}.public-header{padding:22px max(24px,6vw);display:flex;align-items:center;justify-content:space-between;background:white;border-bottom:1px solid var(--line)}.public-nav{display:flex;gap:25px;align-items:center}.public-nav a{font-size:14px;text-decoration:none;color:#425872}.public-main{max-width:1220px;margin:auto;padding:75px 30px}.hero{display:grid;grid-template-columns:1.1fr 1fr;gap:80px;align-items:center}.hero h1{font-size:56px;line-height:1.1;letter-spacing:-2px;margin:20px 0}.hero h1 em{font-style:normal;color:var(--blue)}.hero p{font-size:18px;line-height:1.7;max-width:510px}.hero .toolbar{margin-top:28px}.hero-board{background:#e8effa;border:1px solid #d7e2f4;border-radius:22px;padding:28px;transform:rotate(-2deg)}.hero-board .panel{margin:0;transform:rotate(2deg);box-shadow:0 12px 35px #203b5920}.hero-ticket{font-size:18px;font-weight:650;margin:18px 0}.public-section{margin-top:90px}.three-cols{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}.three-cols .panel{margin:0}.login-wrap{max-width:540px;margin:55px auto}.login-wrap .panel{padding:35px}.banner{background:#fff1d5;color:#79500e;text-align:center;font-size:13px;padding:8px 15px}.timeline-item{border-left:2px solid #d8e3f4;padding:2px 0 20px 20px;font-size:14px}.timeline-item small{display:block;color:var(--muted);margin-top:5px}.legal-placeholder{border-left:3px solid #d99c26;padding:12px 18px;background:#fff7e6;font-size:14px}.public-footer{padding:30px;border-top:1px solid var(--line);text-align:center;color:var(--muted);font-size:13px}.metric-bars{display:flex;align-items:flex-end;gap:12px;height:110px;margin:22px 0}.metric-bars div{flex:1;background:#386feb;border-radius:5px 5px 0 0;min-height:3px}.search-count{font-size:13px;color:var(--muted)}.inline{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.preserve{white-space:pre-wrap;overflow-wrap:anywhere}
@media(max-width:1180px){.content{padding:30px 25px}.topbar{padding:0 25px}.grid-main,.split{grid-template-columns:minmax(0,1fr)}.context-aside{display:grid;grid-template-columns:1fr 1fr;gap:20px}.shell{grid-template-columns:215px 1fr}.sidebar{padding:25px 16px}.hero{gap:35px}.hero h1{font-size:46px}}@media(max-width:800px){.shell{display:block}.sidebar{position:static;height:auto;padding:18px 20px}.sidebar .caption,.sidebar-footer{display:none}.sidebar .brand{font-size:21px}.nav{flex-direction:row;overflow:auto;margin-top:16px;gap:5px}.nav button{white-space:nowrap;font-size:13px;padding:9px 11px}.topbar{height:auto;min-height:66px;padding:12px 20px;flex-wrap:wrap}.top-actions{flex-wrap:wrap;gap:6px}.breadcrumb{display:none}.content{padding:25px 20px}.stats{grid-template-columns:repeat(2,1fr);gap:12px}.page-heading{align-items:flex-start}h1{font-size:27px}.page-heading .button{white-space:nowrap}.public-nav a{display:none}.hero{grid-template-columns:1fr;gap:40px}.hero h1{font-size:44px}.public-main{padding:35px 22px}.three-cols{grid-template-columns:1fr}.public-section{margin-top:45px}.hero-board{max-width:520px}.offer-grid{grid-template-columns:1fr}}@media(max-width:480px){.content{padding:22px 14px}.stats .stat{padding:15px}.stat-value{font-size:26px}.page-heading{flex-direction:column;gap:10px}.panel{padding:19px}.ticket-row{grid-template-columns:36px minmax(0,1fr);padding:18px 16px;gap:10px}.ticket-row .row-end{grid-column:2;text-align:left}.category-icon{width:36px;height:36px}.ticket-title{font-size:15px}.panel-head{padding:18px 16px}.filters{padding-left:12px;padding-right:12px}.context-aside,.form-grid,.info-grid{grid-template-columns:1fr}.top-actions select{max-width:185px}.hero h1{font-size:37px}.public-header{padding:16px}.public-header .brand{font-size:21px}.hero-board{padding:16px}.brand-mark{width:30px;height:30px}.top-actions .pill.demo{display:none}.public-nav{gap:5px}dialog{padding:22px}.money-line{flex-wrap:wrap}}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}

.plan-card{display:flex;flex-direction:column}.plan-card .button{margin-top:auto}.plan-benefits{padding-left:20px;color:var(--muted);font-size:14px}.plan-benefits li{margin:12px 0}.referral-code{font-size:24px;letter-spacing:2px;font-weight:700;overflow-wrap:anywhere}

.public-header,.public-nav{flex-wrap:wrap;gap:12px}.public-nav{max-width:100%}.public-main,.content,.panel,.shell>div{min-width:0}.user-content{overflow-wrap:anywhere;word-break:break-word;min-width:0}pre.user-content{white-space:pre-wrap}.button{max-width:100%;overflow-wrap:anywhere}h1,h2,h3{overflow-wrap:anywhere}
.toolbar .field,.stat{min-width:0;max-width:100%}.toolbar input,.toolbar select,.field input,.field select,.field textarea{min-width:0;max-width:100%}.stat-value{overflow-wrap:anywhere}

.account-links{margin-top:20px}.account-tabs{margin-bottom:24px}fieldset{border:1px solid var(--line);border-radius:10px;padding:18px;margin:0 0 20px;min-width:0}legend{font-weight:650}details{margin:15px 0}summary{cursor:pointer;margin-bottom:15px}.login-wrap{padding:0 16px}.info-grid dd{overflow-wrap:anywhere}

.chat-layout{display:grid;grid-template-columns:300px minmax(0,1fr);gap:22px}.chat-choice{display:flex;flex-direction:column;gap:5px;background:white;border:0;border-bottom:1px solid var(--line);padding:15px;width:100%;text-align:left;color:inherit;overflow-wrap:anywhere}.chat-choice.active{background:#edf3ff}.chat-list{padding:16px}.chat-messages{max-height:440px;min-height:160px;overflow:auto;overscroll-behavior:contain;padding:8px 16px;border:1px solid var(--line);border-radius:10px;background:#f8fafd}.chat-own{background:#eef4ff;border-radius:8px;padding:12px;margin:8px 0}.chat-messages .message p{margin-bottom:8px}.chat-panel .message-compose textarea{min-height:90px}.chat-panel [hidden],#live-refresh[hidden]{display:none!important}#live-status{max-width:180px}.chat-choice .small{max-width:100%;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}@media(max-width:900px){.chat-layout{grid-template-columns:1fr}.chat-list{max-height:260px;overflow:auto}.chat-messages{max-height:350px}.topbar{height:auto;min-height:80px;padding-top:12px;padding-bottom:12px}}
